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In this episode, Catherine Weir, Founder of Outsource Elite, sits down with Joey Savoie, Partner Sales Director at Kore AI, to explore how conversational AI is transforming the way businesses manage customer engagement.
As a vendor-agnostic technology advisor, Outsource Elite connects businesses with best-fit tech solutions from a portfolio of 500+ leading providers—and Kore AI is one of the standout innovators in that space.
What you’ll learn in this interview:
- The origin and mission behind Kore AI
- How Kore’s conversational AI differs from traditional contact center technology
- Ways Kore AI delivers personalized, human-like interactions at scale
- Why AI-driven engagement is key to the future of CX
Whether you’re a CIO, contact center leader, or innovation executive, this conversation will give you insights into what’s possible with next-gen AI for voice and chat.