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Join Catherine Weir from Outsource Elite as she sits down with Anika Blake, Senior Partner Executive at NICE, to explore what makes NICE CXone a game-changer in the contact center industry.
In this interview, Catherine and Anika discuss:
- How NICE CXone differentiates itself in a competitive market
- The role of AI in enhancing customer experience and optimizing contact center operations
- How NICE CXone supports clients to ensure they get the most out of their platform
If you’re looking for next-gen contact center solutions that drive better customer engagement, AI-driven insights, and seamless operations, this video is for you!