In a recent interview, Catherine Weir from OutsourceElite and Chris Le Director of Channel Sales from CallTower discussed how this top-tier global PSTN provider stands out in the industry. CallTower features three of the top four UC platforms in Gartner’s Magic Quadrant: Microsoft Teams, Cisco Webex Calling, and Zoom Phone.
CallTower distinguishes itself by offering a comprehensive solution across these platforms, eliminating the need for multiple vendors. Their unique meta switch ensures reliable service continuity and failover in case of an outage.
Chris emphasized that CallTower simplifies business communications with a single bill and unified support team, enhancing infrastructure efficiency and reliability. Their “single pane of glass” approach allows for swift issue escalation, even to executive management if needed.
Security is another strong point. CallTower routes PSTN calls through their network while keeping customer data secure in the cloud of the respective UC platform. They’ve also been serving Department of Defense contractors since 2019, adhering to strict security requirements.
To see how CallTower can streamline your business communications, watch the full interview on our YouTube channel.